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Cookies Policy

This Cookies Policy explains how Lucky Star Casino uses cookies and similar technologies when you visit or use our website. It outlines the purposes for which these technologies may be used, the information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.

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About this Cookies Policy

Lucky Star Casino uses cookies and related technologies to help operate, protect and improve its website. This policy applies to cookies placed through our website and, where relevant, to similar technologies used in connection with our online services. It is intended to give players in Australia a clear overview of how these technologies work and how they may be controlled.

In this review

A cookie is a small text file that a website may save on your device when you visit it. Cookies can allow a website to recognise a device, remember selected settings and support functions that would otherwise need to be repeated. Some cookies are stored only while your browser is open, while others may remain on your device for a longer period or until you remove them.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information held about your account, browser or device. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

By continuing to use the website, you may encounter cookies and similar technologies that are necessary for the website to function. Where consent is required for optional cookies, we will provide an appropriate choice mechanism. You can change your preferences or use your browser settings as described below.

Types of cookies we may use

The cookies used on a website can vary depending on the services, features and pages you use. Cookies may be placed by Lucky Star Casino or by service providers that support website operations. The main categories are described below.

Strictly necessary cookies

These cookies support essential website functions, security and navigation. They may help maintain a secure session, remember information needed while you move between pages, detect unusual activity and support account or sign-in features. Without these cookies, some parts of the website may not operate properly. Because they support core functionality, they may not always be available for opt-out through a cookie banner.

Preference and functionality cookies

These cookies remember choices you make, such as language, display or session preferences. They can make future visits more convenient and help the website provide features that match your selected settings. If you decline these cookies, you may need to make the same selections again, and some features may not work in the way you expect.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, general device or browser information, and whether a page or feature performs as expected. The information can be used to identify errors, monitor performance and improve the clarity, speed and usability of the website.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit repeated advertising or show content that is more relevant to your interests. They may also help us understand how visitors reach the website. These cookies are optional where applicable and should only be used in line with your choices and relevant requirements.

Security and fraud-prevention technologies

Cookies and similar tools may be used to protect the website, accounts and transactions from misuse. They can help identify automated activity, suspicious behaviour, repeated unsuccessful attempts or other patterns that may require review. These technologies support the safety of the platform and do not remove the need for players to protect their own login details.

How cookies and similar technologies are used

Cookies may be used for several related purposes. Their use can change as website features are updated, but common purposes include:

  • Keeping the website available and helping pages load correctly.
  • Maintaining a secure browsing or account session while you move through the website.
  • Remembering settings and choices so you do not need to enter them repeatedly.
  • Understanding which pages and features are useful, confusing or in need of improvement.
  • Checking website performance across different browsers and devices.
  • Supporting security monitoring, fraud prevention and the investigation of unusual activity.
  • Measuring visits, campaigns and general website engagement.
  • Providing or assessing relevant content and marketing where you have allowed optional technologies.

Information obtained through cookies may include an IP address or an approximate location derived from that address, browser type, device type, operating system, language settings, referral information, pages viewed, interaction times and technical events. The information collected will depend on the type of cookie and the settings applied to your device. We do not use this policy to promise that every cookie will collect every type of information.

Cookies are not a substitute for responsible account security. You should use a private device where appropriate, keep your software up to date, avoid sharing passwords and sign out when you finish using an account. If you believe that your account or device has been accessed without permission, follow the account security guidance available on the website.

Third-party services and similar technologies

Some website functions may be supported by third-party providers. These providers may use cookies, software development tools, pixels, tags, local storage or other similar technologies to provide analytics, security, hosting, payment-related support, customer assistance or marketing services. The providers involved may change as our website and service arrangements develop.

A third-party technology may collect information directly from your browser or device, subject to that provider’s own practices and the settings available on the website. Third parties may combine information collected through our website with information collected elsewhere. We encourage you to read the privacy and cookie information published by any third-party service before choosing to allow optional technologies.

We take reasonable steps to select and manage service providers in a way that supports website security and privacy. However, Lucky Star Casino does not control every aspect of a third party’s technology, website or privacy practices. Third-party cookies may have their own expiry periods and may remain active even after you leave our website, depending on the provider’s settings.

Where a third party processes information on our behalf, the processing should be carried out for an authorised business purpose and subject to appropriate arrangements. Information may also be handled in other countries where a service provider operates, in accordance with applicable privacy requirements and the disclosures in our Privacy Policy.

Updates, privacy and questions

We may update this Cookies Policy when website features, technologies, service providers or legal requirements change. The updated version will be published on this page and will apply from the date shown or from the time it is made available, where no separate date is stated. You should review this page from time to time to remain informed about how cookies may be used.

This policy explains cookies only. Our Privacy Policy contains broader information about how personal information may be collected, used, stored, disclosed and protected. It also explains any rights or choices that may apply to your personal information under relevant Australian privacy requirements.

If you have a question about this policy or want to raise a privacy concern, please use the contact or support options published on the Lucky Star Casino website. When making an enquiry, provide enough information for the issue to be understood, but avoid sending passwords, payment details or other sensitive information unless it is requested through a secure and appropriate channel.